![]() If this happens, they need to re-enroll in their non- Okta-based Symantec VIP enrollments. Users are unenrolled from their other, non- Okta Symantec VIP enrollments when they remove their Okta-based enrollment from their Okta Settings page. In the web browser on your computer, enter the security code in the Verify with Symantec VIP page.On your mobile device, open the VIP Access app to obtain a six-digit security code.In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify. QR/App Code: Scan a QR Code to generate site-specific security. Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts. Enter all codes in the same order as they appear in the app. Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. In the web browser on your computer, enter the following information in the Set up Symantec VIP page:.On your mobile device, open the VIP Access app: In the web browser on your computer, sign in to your Okta org. ![]() ![]() Make sure you've installed the VIP Access app on your mobile device. The first time you sign in to Okta after your admin has configured Symantec VIP as a factor in Okta, you're prompted to set up Symantec VIP. Click Inactive in the upper right and then select Activate.Įnd-user experience First-time authentication.Click Browse to select the certificate that you obtained from Symantec VIP Manager.Įnter the password that you used when you obtained the certificate from Symantec VIP Manager.On the Factor Types tab, click Symantec VIP and then click Edit. As cyrozap discovered in reverse-engineering the VIP Access protocol (original blog post), Symantec VIP Access actually uses a completely open standard called Time-based One-time Password Algorithm for generating the 6-digit codes that it outputs.In the Admin Console, go to Security Multifactor. Obtain a new certificate from Symantec VIP Manager.The expiration date is shown in Certificate details in the Factor Types tab. Certificates are typically valid for two years. Perform these steps if you need to replace the certificate for any reason, such as before it expires.
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